terms and conditions

RETURNS/EXCHANGES:

Each piece of jewelry is slow-crafted with love just for you. All sales are final.
However, I truly do want you to love your purchase. In certain situations, I may be able to offer an exchange in equal value within 3 days of the item’s arrival. Please email me at coyotecrafted@gmail.com or use the contact page on my website to reach out with any concerns.

please Read item descriptions:

Before purchasing any item, please read the item description. I want you to be happy and confident in your purchase, so please double-check that the sizing and materials used is a good fit for you before clicking checkout. All sales are final, so please just make sure this is the item you are wanting.

Shipping times:

Shipping times are an ESTIMATE. Ready-to-ship items will typically ship no later than 5 business days from purchase. However, shipping times for made-to-order items vary greatly depending on the volume of orders received. I try my best to estimate these times based on past order data, however items can take longer to ship. I will do my best to contact you if this is the case but please reach out with any questions if needed.

address change:

Please ensure your shipping address is correct before purchasing. It is very difficult to change address after a purchase is made, so please just double-check before checking out.

shipping consolidation:

If you make multiple separate orders during one shop update, please email me with your order numbers to let me know to combine your orders into one package and to refund your additional shipping. Otherwise I will not know to combine them and orders will be sent separately.

Local Pickup

If you are local to Moab, Utah, please email me and I can refund your shipping and we can set up a time for you to pick up your order.

LOST/STOLEN PACKAGES:

Coyote Crafted is not responsible for any packages once they have been marked “delivered” by USPS. If your item has been wrongly delivered or stolen, please contact the united states postal service to open a claim.